Terms & Conditions
- Introduction
Welcome to ASLY.SHOP. These are the terms and conditions governing your access to and use of the website ASLY.SHOP and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with ASLY.SHOP ("we", "us" or "ASLY.SHOP") in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.
Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and ASLY.SHOP Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of ASLY.SHOP Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.
Any dispute or claim arising out of or in connection with this website
shall be governed and construed in accordance with the laws of Egypt.
Egypt is our country of domicile.
- Eligibility for Membership
ASLY.SHOP wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of ASLY.SHOP under this User Agreement or at law, ASLY.SHOP reserves the right to limit or withdraw access to the Site or the membership of any person if ASLY.SHOP believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by ASLY.SHOP. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once. - Your Account and Registration Obligations
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you agree:
- You
are responsible for maintaining the confidentiality of, and restricting
access to and use of, your account and password, and accept
responsibility for all activities that occur under your account and
password. You agree to immediately notify ASLY.SHOP of any unauthorized
use of your password or account or any other breach of security. In no
event will ASLY.SHOP be liable for any direct, indirect or consequential
loss or loss of profits, goodwill or damage whatsoever resulting from the
disclosure of your username and/or password. You may not use another
person's account at any time, without the express permission of the
account holder. You agree to reimburse ASLY.SHOP for any unauthorized or
illegal use of your account by you or by any person obtaining access to
the Site, services or otherwise by using your designated username and
password, whether or not you authorized such access.
- You
will provide true, accurate, current and complete information about
yourself as prompted by ASLY.SHOP’ S registration form (the "Registration
Data").
- You
will not include:
(i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word "ASLY.SHOP" in your registration user ID. - Your
store name shall not include the word "ASLY.SHOP".
- You
will treat any other member's information provided to you (in accordance
with these terms of use and the information on the Site) by ASLY.SHOP or
any other user as confidential.
- You
will maintain and promptly update the Registration Data to keep it true,
accurate, current and complete. If you provide any information that is
untrue, inaccurate, not current or incomplete or if ASLY.SHOP has
reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, or not in accordance with this
User Agreement, without prejudice to any other rights and remedies of ASLY.SHOP
under this User Agreement or at law, ASLY.SHOP has the right to
indefinitely suspend, limit or withdraw your access to the Site and/or your
membership of the Site.
ASLY.SHOP may (in its sole discretion and at any time),
make any inquiries it considers necessary (whether directly or through a third
party), and request that you provide it with further information or
documentation, including without limitation to verify your identity and/or
ownership of your financial instruments. Without limiting the foregoing, if you
are a business entity or registered on behalf of a business entity such
information or documentation may include your trade license, other
incorporation documents and/or documentation showing any person's authority to
act on your behalf. You agree to provide any information and/or documentation
to ASLY.SHOP upon such requests. You acknowledge and agree that if you do not, ASLY.SHOP
without liability may limit, suspend or withdraw your access to the Site and/or
your membership of the Site. We also reserve the right to cancel unconfirmed /
unverified accounts or accounts that have been inactive for a long time.
- Electronic Communications
You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. ASLY.SHOP requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can stop receiving such promotional emails by clicking on the link at the bottom of any promotional email. - Amendments to this User Agreement
You acknowledge and agree that ASLY.SHOP shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that ASLY.SHOP at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site. - Fees and Services
Asly.Shop is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items.
Membership on the Site is free. ASLY.SHOP does not charge any fee for browsing listed items on the Site. Asly.Shop charges transaction fees to all sellers when their item is successfully sold on the Site, listing fees for classifieds and special listing fees to sellers who use the special listing feature for listing their items.
Sellers must pay all fees due and payable to Asly.Shop after a successful sale. Before you list an item for sale through the Site, we request you to review the fees that you will be charged based on our Fees Policy which we may amend from time to time with immediate effect by posting the changes on the Site.
Asly.Shop may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site.
- Asly.Shop Safe Pay
If you make a payment for our products or services on our website, the
details you are asked to submit will be provided directly to our payment
provider via a secured connection.
We accept payments online using Visa and MasterCard credit/debit card
in EGP or USD.
The
Asly.Shop Safe Pay system means that payment for items on the Site may be made
online or Cash On Delivery ("COD") (or other payment methods which
Asly.Shop may make available on the Site from time to time) .
By
providing the COD / Online payment facilities, Asly.Shop is merely facilitating
the making of payments by buyers. Asly.Shop is not responsible for any
non-performance, breach or any other claim relating to or arising out of any
contract entered into between any buyers and sellers, nor does Asly.Shop have
any fiduciary duty to any user. You acknowledge and agree that Asly.Shop will
hold your funds at your own risk.
- Your Information
You grant Asly.Shop a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of the Site and/or post on the Site in the registration, bidding, buying, listing or selling process, in the feedback area or through any e-mail or by way of any other feature or use of the Site (the "Information") for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy . You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information. - Use of the Site:
While using the Site, you will not:
- Post
Information or content or list items in an inappropriate category or
areas on our Site;
- Post
items you do not have a right to link to or include;
- Post
items that are concurrently listed for sale on a website other than the
Site;
- Post
Information that is (in our sole discretion) false, fraudulent,
inaccurate, misleading, libelous, defamatory, slanderous, unlawfully
threatening or would be reasonably considered to constitute harassment;
- Post
comments, questions or answers that are not factual in nature including
without limitation make any racist comments, use profanity, abuse another
user, disrespect another's culture or make any other derogatory or
inappropriate comments;
- Post
counterfeit or stolen items;
- Post
Information or items which infringe any third party's intellectual property
rights, other proprietary rights or right to privacy;
- Post
obscene Information or content, including but not limited to pornography
or any representation which may (in our sole discretion) be considered
indecent;
- Post
Information or content which may (in our sole discretion) constitute
offensive or critical political content or content that is contrary to
the public interest;
- Post
any Information or content or list items which may (in our sole
discretion) be considered culturally or religiously offensive in any way;
- Post
any Information or content or list items which (in our sole discretion)
may not be considered to be in compliance with general Islamic Shariah
law, rules, morals, values, ethics and traditions;
- Post
Information or content or list items which may (in our sole discretion)
threaten national security;
- Post
Information or content or list items which may (in our sole discretion)
constitute or be considered to promote gambling;
- Use
"keyword spamming" in listing items for sale (when you place
brand names or other inappropriate keywords in a title or description for
the purpose of gaining attention or diverting members to a listing);
- Fail
to deliver payment for items purchased by you, unless the seller has
materially changed the item's description or related matters after you
bid, a clear typographical error is made, or you cannot authenticate the
seller's identity;
- Fail
to deliver items purchased from you, unless the buyer fails to meet the
posted terms, or you cannot authenticate the buyer's identity;
- Use
contacts made by buying or selling on the Site to solicit (including by
email or otherwise) sales on other items directly and/or from another
website;
- Claim
an item was not sold when in ASLY.SHOP’ S sole discretion the item was
sold in accordance with this User Agreement and the Site's policies;
- Manipulate
or attempt to manipulate the Site in any way including the prices of any
item or services on the Site (either alone or in conjunction with other
users);
- Circumvent
or manipulate our fee structure, the billing process, or fees owed to
Asly.Shop;
- Take
any action that may undermine the Site's feedback and ratings systems
(including but not limited to the display, import or export of feedback
information off the Site or use of such information for purposes
unrelated to Asly.Shop);
- Transfer
your Site account (including feedback) and username to another party
without our consent;
- Distribute
or post spam, unsolicited or bulk electronic communications, chain
letters, or pyramid schemes;
- Distribute
viruses, Trojan horses, worms, time bombs, cancellous, Easter eggs or
other computer programming technologies that may harm the Site, or the
interests or property of the Site's users;
- Create
liability for us or cause us to lose (in whole or in part) the services
of our ISPs or other suppliers;
- Take
any action that imposes or may impose (in our sole discretion) an
unreasonable or disproportionately large load on our infrastructure;
- Interfere
or attempt to interfere with the proper working of the Site;
- Attempt
to take over another user's account or carry out any hacking or phishing
of the Site or user accounts and related features;
- Export
or re-export any Site tools except in compliance with the export control
laws of any relevant jurisdictions;
- Copy,
modify, or distribute any content from the Site or otherwise infringe the
Site's copyright material and/or trademarks in any way;
- Violate
any laws, rules, regulations, guidelines, third party rights or our
policies;
- Abuse
any of Asly.Shop policies or terms and conditions posted on the Site from
time to time;
- Directly
or indirectly, offer, attempt to offer, trade in, attempt to trade in, or
include descriptions or links to any of the following items:
- Securities,
including shares, bonds, debentures, or any other financial instruments
or assets of any description;
- Living
or dead creatures and/or the whole or any part of any animal which has
been kept or preserved by any means whether artificial or natural
including rugs, skins, specimens of animals, antlers, horns, hair,
feathers, nails, teeth, musk, eggs, nests, other animal products of any
description the sale and purchase of which is prevented or restricted in
any manner by applicable laws;
- Weapons
of any description;
- Liquor,
drugs, psychotropic substances, narcotics, intoxicants of any
description, medicines, palliative/curative substances;
- Religious
items, including books, artifacts, etc. of any description or any other
such item which is likely to affect the religious sentiments of any
person;
- Antiquities
and art treasures as defined in applicable laws pertaining to
antiquities and national treasures;
- Used
cellular phone SIM Cards, except if the transaction is in accordance
with the local operators' rules pertaining to transfer of ownership of
the same;
- Items
that to your knowledge are defective, fake, damaged, false or misleading
or that may through normal use harm another Site user's interest or
health;
- Any
items identical to other items you have up for auction but which are
priced lower than your other items' price, the reserve price of such
other item / minimum bid amount;
- Fresh
food;
- Non-transferable
vouchers; and chemicals.
You undertake, represent and warrant that:
- Minors under the age of 18 shall
are prohibited to register as a User of this website and are not allowed
to transact or use the website
- If
you are a corporate representative, you have authority to bind the
corporate entity;
- You
are the sole and exclusive legal and beneficial owner of all items of
any description that you wish to offer for sale on the Site and you have
complete right, title and authority to deal in and offer for sale such
items;
- You
will inform Asly.Shop of any postings, items or transactions which
appear to be in violation of this User Agreement;
- You
shall comply with all applicable domestic and international laws and
regulations regarding and relating to your use of the Site;
- Information
you provide on the Site in respect of items you wish to sell shall be as
accurate as reasonably possible;
- You
will not disclose your contact details including but not limited to
phone numbers, addresses, or email addresses in the bidding, buying or
listing processes, or anywhere on the Site including the feedback area,
discussion forum or through any e-mail feature of the Site intended to
bypass use of Asly.Shop;
- You
will not use contact information provided to you during the course of a
transaction on the Site to solicit additional sales offline or on
another website;
- You
will not harvest or otherwise collect information about users, including
but not limited to email addresses and other contact information;
- You
will not disclose or publicize any personal information about users or
otherwise access or use information about other users in a manner which
(in our sole discretion) may constitute a breach of privacy and/or
applicable laws.
- Copyright
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Asly.Shop, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Asly.Shop and is protected by copyright, trademarks, patents or other intellectual property rights and laws. - Trademarks
"Asly.Shop" and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of Asly.Shop and are protected by international trademark and other intellectual property rights and laws. Asly.Shop trademarks may not be used in connection with any product or service that is not Asly.Shop’s nor in any manner that disparages or discredits Asly.Shop. All other trademarks not owned by Asly.Shop that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Asly.Shop. - Abusing Asly.Shop
Please report problems of any kind or violations of this User Agreement to Asly.Shop. If you believe that your intellectual property rights have been violated, please notify Asly.Shop. Without prejudice to any other rights and remedies of Asly.Shop under this User Agreement or at law, Asly.Shop may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also Asly.Shop can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.
Return Policy:
14 Days Return: You have 14 days for
defective products to make a return request after your order has been
delivered.
Free
Return: ZERO FEES if you are
returning a defective item.
Full
Refund: You will receive 100% refund
for your item plus shipping fees, if
we delivered a damaged, defective,
wrong item or if you simply change your
Mind.
Refunds will be done only through the Original Mode of Payment.
Not Possible Returns:
There
are a few certain scenarios where it is difficult for us to support
returns:
1. Return
request is made outside the specified time frame, of 14 days from delivery for
defective items.
2. Product
is used, damaged, or is not in the same condition as you received it.
3. Specific
categories like innerwear, lingerie, socks, cosmetics and clothing freebies
etc.
4. Defective
products which are covered under the manufacturer's warranty.
5. Any consumable
item which has been used or installed.
6. Products
with tampered or missing serial numbers.
7. Anything
missing from the package you've received including price tags, labels, original
packing, freebies, and accessories.
8. Fragile
items, hygiene related items.
9. You
can’t return Clearance Items clearly marked as non-returnable and displaying a
No-Return Policy.
10. Only
the items with ‘Retail Packaging’ never opened (Sealed/Closed Box) and still
with its Original Seal can be returned.
11. When
the offer notes states so specifically are items that cannot be returned.
12. Non-Returnable
List:
Underwear
Lingerie
Socks
Software
Music albums
Books
Swimwear
Beauty &
Fragrances
Hosiery
Also, any consumable items
that are used or installed cannot be returned. As outlined in Consumer
Protection Law and Its Executive Regulations and concerning section on
non-returnable items.
Requirement for a valid procedure:
· Proof
of purchase (order number, invoice, etc)
· Reason
for return has to be valid and return acceptance conditions met (check out
below)
· Return
method
· Refund
method that you would like and the necessary information associated (bank
account number, etc.)
· Return
form returned with the product
Conditions and reasons to return an item:
You
may want to return your item due to any of the following reasons:
# |
Product Category |
|
Returnable
if: |
|
|
|
|
|
Customer changed their mind |
Wrong Item |
Defective Item |
Used/ |
Counterfeit Item |
1 |
Phones |
If sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
2 |
Tablets & Accessories |
If sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
3 |
Computing |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
4 |
Games & Consoles |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
5 |
Sport & Fitness |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
6 |
Cameras & Accessories |
If sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
7 |
TVs, Audio and Video |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
8 |
Automotive & Motorcycles |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
9 |
Grocer's shop |
✘ |
✔ |
✔ |
✔ |
✔ |
10 |
Events & Tickets |
✘ |
✔ |
✔ |
✔ |
✔ |
11 |
Kids and Baby |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
12 |
Books & Stationery |
✘ |
✔ |
✔ |
✔ |
✔ |
13 |
Beauty & perfumes |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
14 |
Boys |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
15 |
Girls |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
16 |
Men's accessories |
If in good condition** |
✔ |
✔ |
✔ |
✔ |
17 |
Men's clothing |
If in good condition** |
✔ |
✔ |
✔ |
✔ |
18 |
Men's shoes |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
19 |
Home |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
20 |
Appliances |
If local and sealed/in good condition* |
✔ |
✔ |
✔ |
✔ |
21 |
Unisex's accessories |
If in good condition** |
✔ |
✔ |
✔ |
✔ |
22 |
Weddings |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
23 |
Women's accessories |
If in good condition** |
✔ |
✔ |
✔ |
✔ |
24 |
Women's clothing |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
25 |
Women's shoes |
If local and in good condition** |
✔ |
✔ |
✔ |
✔ |
*whether
the item needs to be sealed or in good condition depends on the product
category (ie not interchangeable)
**original
packaging and with tag (not removed)
Shipping
fees for returned Items :
1.
Return item due to
Seller's Fault (Item is not as described – item defective ... etc.)
** If the buyer claimed
Within the 14 Days of the date of delivery
-Asly.Shop is responsible for the Delivery Shipment Fees as agreed with seller
-Seller Pays the Return Shipment Fees
-In case the submitted return request by customer is not approved by Asly.Shop and
the customer rejected to receive back the unit, Asly.Shop has the right after
60 days from customer’s rejection date to dispose the item.
** If the buyer claimed after the 14 Days of
the date of delivery
( Only if returned approved )
-Buyer pays the Delivery Shipment Fees
-Seller Pays the Return Shipment Fees
-In case the submitted return request by customer is not approved by Asly.shop
and the customer rejected to receive back the unit, Asly.Shop has the right
after 60 days from customer’s rejection date to dispose the item.
2. Return item due to Buyer's Fault (* Item
in the original state & condition when purchased and received.)
**If the buyer claimed within the 14 Days of
the date of delivery.
- Asly.Shop is responsible for the Delivery Shipment Fees as agreed with seller
- Buyer Pays the Return Shipment Fees
**If the buyer claimed after the 14 Days of
the date of delivery (* Only if returned approved )
-Buyer pays the Delivery Shipment Fees
-Buyer Pays the Return Shipment Fees
Refund
Policy:
Time Lines:
I. Return Pick up Timeline:
The return pick up time starts from
the day you make a request to return an item to the day one of our delivery
associate makes a first attempt to retrieve the item that you will like to
return. You can make a request to return an item, either by calling our
customer service or by submitting the request online.
It takes 2-4 working days
II. Refund Timeline:
The refund time starts from the day the item
you would like to return is picked up by one of our delivery associates to the
day the refund process is completed.
It takes 7-14 working days.
Working days: Sunday to Thursdays excluding weekend
and public holidays.
Refund Methods:
Cash:
· Refund
Voucher: It
takes 24 Hours, can be used on Asly.Shop
· Bank
Transfer: It
takes 7 working days
Credit Card: It takes 7-14 working days
How to Return & Refund:
You can call Customer Service
OR
You can now return your order online by
following these steps:
1. Sign in to
your account and Select My orders.
2. Select the
Order that has the product you would like to return
3. Select the
product and the return reason for the product, please make sure you select the
most relevant reason
4. After
submitting the return, you will be asked to select the refund method.
5. Review the
return details and submit.
6. After you
submit your request, we will arrange a pick up at your doorstep.
7. We will keep
you updated by email and SMS about the status of your return.
Notes:
Once your product is retrieved we will perform
a quality check.
If the quality check is successful, we will refund
you according to your requested refund method.
Note that if the quality check is unsuccessful, you
will not be refunded and will be sent back your product.
14. Platform for Communication
The
Site is only a platform for communication whereby users may meet and interact
with one another for the purpose of the sale and purchase of items. Asly.Shop
is not and cannot be a party to or control in any manner any transaction
between two users of the Site and cannot guarantee that a buyer or seller will
complete a transaction or accept the return of an item or provide any refund
for the same. You will not hold Asly.Shop responsible for other users' content,
actions, or inactions, or items or Information they list or post. In
particular:
- Asly.Shop
is not responsible for any non-performance or breach of any contract
entered into between users and does not transfer legal ownership of items
from the seller to the buyer. The contract for sale of any item shall be
a strictly bipartite contract between the seller and the buyer. At no
time shall any right, title or interest over any item vest with Asly.Shop
nor shall Asly.Shop have any obligations or liabilities in respect of
such item or the contract between the buyer and seller.
- Asly.Shop
is not responsible for unsatisfactory or delayed performance, losses,
damages or delays as a result of items which are unavailable.
- Asly.Shop
is not required to mediate or resolve any dispute or disagreement between
users.
- Asly.Shop
has no control over and does not guarantee the quality, safety or
legality of items advertised, the truth or accuracy of users' content or
listings, the ability of sellers to sell items, or the ability of buyers
to pay for items.
- Asly.Shop
does not make any representation or warranty as to the attributes
(including but not limited to quality, worth or marketability) of the
items proposed to be sold or purchased on the Site. In particular,
Asly.Shop does not implicitly or explicitly support or endorse the sale
or purchase of any items on the Site.
- Asly.Shop
does not make any warranty as to the attributes (including but not
limited to legal title, creditworthiness, or identity) of any of its
users.
- The
Site may include links to third party websites that are controlled by and
maintained by others. Asly.Shop cannot accept any responsibility for the
materials or offers for goods or services featured on such websites and
any link to such websites is not an endorsement of such websites or a
warranty that such websites will be free of viruses or other such items
of a destructive nature and you acknowledge and agree that Asly.Shop is
not responsible for the content or availability of any such sites. However
you acknowledge and agree that you may not include links in any
user-posted content on the Site.
- Users
shall independently agree upon the manner and terms and conditions of
delivery, payment, and insurance as between each other and Asly.Shop
holds no responsibility in respect of such arrangements.
- Asly.Shop
accepts no liability for any errors or omissions, whether on behalf of
itself or third parties.
- Asly.Shop
excludes all implied warranties, terms and conditions and is not liable
for any loss of money, goodwill or reputation, or any special, indirect
or consequential damages arising directly or indirectly, out of your use
of or your inability to use the Site.
- You
release Asly.Shop and/or any of its officers and representatives in
respect of any claim, demand, dispute, cost, damage, liability or other
consequence (direct or indirect) of any of the actions of the users of
the Site and you specifically waive any claims that you may have in this
behalf under any applicable law.
- Undeliverable Items
Asly.Shop and its affiliates shall have the right to discard, destroy, liquidate or auction and as it may deem appropriate any of the Sellers goods/Items within sixty (60) days after receipt by the Courier Company in the event of those goods/Items are being returned/undelivered from the Customers for any reason, provided that the Seller has been notified of the said return of the Items/Goods by email to his email address provided by the Seller and in the event that the Seller did not arrange for the pickup of the these returned items/goods . This clause shall be considered as an explicit authorization to Asly.Shop to destroy and/or liquated any of the items/goods mentioned above and shall be without any objection from the Sellers and without any liability to ASLY.SHOP. Furthermore, Asly.Shop is also authorized to deduct any fees or costs that might be incurred through the disposition and/or liquidation of the above which shall be claimed and/or deducted from the account of the Seller. - Privacy
Asly.Shop takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. Asly.Shop has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that Asly.Shop may process your personal information that you provide to it for the purposes of providing the services on Asly.Shop and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information. - Breach of User Agreement
Without prejudice to any other rights and remedies of Asly.Shop under this User Agreement or at law or otherwise, ASLY.SHOP may immediately and without liability: limit your activity, end your listings, warn other users of your actions, temporarily / indefinitely suspend, limit or withdraw your membership, and/or limit or withdraw your access to the Site:
- If
you breach this User Agreement;
- If
Asly.Shop is unable to verify or authenticate any information you
provide.
- If
Asly.Shop believes (in its sole discretion) that your actions may cause
legal liability for you, other users or ASLY.SHOP.
A user that has been indefinitely suspended or had their
membership withdrawn may not register or attempt to register with Asly.Shop or
use the Site in any manner whatsoever until such time that such user is
reinstated by Asly.Shop.
- Providing Feedback
Asly.Shop encourages buyers and sellers on the Site to provide feedback on each other's conduct after a transaction has closed; as this helps all users know what it is like to deal with the said buyer/seller. Your feedback will be displayed along with your user ID on the Site. You cannot retract the feedback once you have left it. Asly.Shop will not be responsible or liable in any way for the feedback that you post on the Site. You agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. You further agree not to post feedback in order to solicit sales outside of the Site and not to display contact information of any person within any feedback. If you continuously receive negative feedback ratings, without prejudice to any other rights and remedies of ASLY.SHOP under this User Agreement or at law, Asly.Shop reserves the right to suspend, limit or withdraw your access to the Site and/or your membership of the Site.
You acknowledge and agree that your feedback consists of comments left by other users with whom you transact and a composite feedback number compiled by Asly.Shop and that together these convey your full user profile. As feedback ratings are not designed for any purpose other than for facilitating trading between the users, you agree that you shall not market or export your Asly.Shop feedback rating in any venue other than on the Site. - Withdrawal of Access and/or Membership
Without prejudice to any other rights and remedies of ASLY.SHOP under this User Agreement or at law or otherwise, ASLY.SHOP may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this User Agreement. - No Warranty
Asly.Shop provides the Site and its services on an "as is" and "as available" basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. Asly.Shop makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Asly.Shop makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that Asly.Shop has no obligation to provide support for the Site. You expressly agree that you use the Site at your own risk. - Limitation of Liabilities
To the extent permitted by law, Asly.Shop, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement .
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Asly.Shop. ASLY.SHOP shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement. - Indemnity
You agree to indemnify and hold Asly.Shop and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party. - Relationship and Notice
None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Asly.Shop and you shall have no authority to bind Asly.Shop in any manner whatsoever.
Except as clearly stated otherwise, any notices to Asly.Shop from you shall be given by you by email to Asly.Shop with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Asly.Shop by return email. Any notices to you from Asly.Shop shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing. - Disputes
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of ASLY.SHOP to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and ASLY.SHOP shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so. - Transfer of Rights and Obligations
You hereby grant Asly.Shop the right to, and irrevocably acknowledge and agree that Asly.Shop may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. Asly.Shop agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of Asly.Shop, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of ASLY.SHOP. - General
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Asly.Shop with respect to the subject matter hereof.
No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail. - Governing Law
This User Agreement is governed by, and construed in accordance with, Egypt Law. This clause will survive any expiry or cancellation of this User Agreement for any reason. - Listings Policy for Perfumes
Tester perfumes (which are usually bottles from which small quantities of perfume that can be taken for supply to consumers as free samples) are not permitted to be listed or sold on the Site. Any perfume with one or all of the following shall be considered to be a “Tester Perfume”: - Comes
from the original Manufacturer/ Brand as a tester (for testing, B2B sales
or point of sale item) by the original designer of the perfume.
- Has
a different packaging from the standard consumer packaging (usually
testers come in plain box).
- The
perfume comes without the bottle’s “Cap” inside the package.
- Some
tester perfumes have the word "tester" or
"demonstration" written on the bottle.
- Package
labeled as “Not for Sale”.
Make sure your perfume listing follows the above. If it
doesn't, your listing may be removed immediately without prior notice and you
may be subject to a range of other actions, including restrictions of your
buying and selling privileges and suspension of your account.
29. Warranty legal terms and conditions
ASLY.SHOP’
S warranty policy ensures that your product is protected against any defects in
material, design and/or workmanship after purchase of the product. On selected
products and in instances where Asly.Shop is considered the seller, warranty
repairs will be carried out at Asly.Shop authorized service centers. In
instances where a product is bought through a seller that is not Asly.Shop, the
terms of the respective seller’s warranty will apply.
Warranty obligations are limited to
repairing of defective product or refunding the amount of the purchased product
(such decision at the product seller’s discretion). Not all products are
covered by the warranty, always check the product listing to know if it
includes warranty benefits. In the case of a refund, the customer must return
all the accessories of the product. Otherwise, the amount of any missing item
will be deducted from the amount of the product.
In cases where ASLY.SHOP are considered
the seller, warranty will be provided for eligible items purchased within
Egypt. Repair or replacement under the terms of a warranty does not provide a
right to extension or renewal of the warranty period. Warranty terms are in
accordance with your device manufacturer. In the event that your product cannot
be repaired but is still under the manufacturer's warranty, we'll issue a
replacement or, if a replacement isn't available, you'll be refunded in full.
To avail of warranty services if a defect
occurs in your product within the valid warranty period, please send a message
with an attached picture of your product to the Asly.Shop customer service
e-mail: orders@asly.shop . Asly.Shop
shall contact you within 24 hours to validate the claim and to set a time for
collection. Once collected and approved by Asly.Shop, the product shall be sent
for repair at the service center and returned back to you within 21 working
days.
By submitting your product for repair,
you consent to Asly.Shop and/or a third party repairing your product and you
provide permission for your contact details to be used in connection with the
repair service.